Methods of delivery and delivery deadlines



JANÉ, S.A., reserves the right to vary the method of delivery and the company used to carry out delivery, regardless of what is set out in these pages and if there is no prejudice to customers.

For deliveries to Spain:

For mainland Spain, the Balearic Islands, the Canary Islands, Ceuta, and Melilla, the following conditions shall apply:

  •  if the value of the purchase is less than 100 euros, delivery costs 5.95 euros
  •  if the value of the purchase is greater than 100 euros, delivery is free of charge
  •  household deliveries are made using express transport services, which deliver items within 48 to 72 hours for deliveries in Mainland Spain, and with 3 to 5 working days for deliveries to the Balearic Islands, the Canary Islands, Ceuta, and Melilla. That period shall begin when the haulier collects the order from the JANEOUTLET.ES warehouse.

Users must take account of national and local holidays, when Jané, S.A., does not hand orders over to hauliers*.

For the Canary Islands, the Balearic Islands, Ceuta, and Melilla, the following conditions shall apply:

  • the Customs & Excise system shall levy the appropriate taxes. Under no circumstances shall we be able to determine the amount of tax to be paid by customers, since, for example, in the Case of the Canary Islands, the amount is determined by the I.G.I.C. (Impuesto General Indirecto Canario – Indirect General Canary-Islands Tax) and by Aduanas de Canarias (Canary Islands Customs & Excise). For the purposes of GUIDANCE only, and not being a fixed amount in any case, customs payments are usually between 15 and 30 euros for import dues and administrative forms for Customs & Excise, in addition to the amount due in respect of the I.G.I.C. JANÉ, S.A., accepts no liability in respect of any possible changes that Customs & Excise may make without notice.

Copyright 2016 - Jané - All rights reserved